Warm Notice:As we are going to celebrate the Spring Festival,the factory will have a holiday during February 1th- February 12th.If your order made before January 18th, we will send out the products normally. If you place the order after January 18th,we will arrange the delivery after February 22th.Thank you for your understanding!Welcome shopping in our shop!
Before place an order.
1:Please according to the size chart to choose suitable size.If there is no suitable size,please give us your measurements,we can custom for you.If the size is too big,It will have custom fee.
2:Please make sure that your address is correct.
3.The transport may little slow sometimes,please prepare your costume in advance.If you have the delivery time, please tell us when you place an order.
4.We are hand made,so we need about 7-10 working days to make the costume,if the costume is hard to made,it may need more time.If your plan date is urgent,please contact us first before you place an order.
After -sales service
Shipping:Sometimes there will busy on transport,so it may little slow.But please don’t worry,just contact us to extend the buyer time.Also we will contact the express to help you locate your package.If it lost,We will send it to you again or give you full refound.
Quality :When you get the costume ,If there is any question with it,please contact us first,and take photoes,we will confirm it.If there are sure has some questions,we will give you partly refound as compensastion,or you can send it back ,we will give you full refound.
Size:Please make sure your size is correct,we make the costume accordding to the size you give us,if you give the wrong size,you can’t wear it when you get it.Please contact us,we can exchange for you.But you need pay the freight for resend.
Your feedback is very important to us,if you are satisfied with costume you received,please leave a 5 star positive feedback.If you are not satisfied,please contact us first,we will deal with it and give you satisfactory solution.Thank you.