WELCOME TO MASCOT STUDIO
If the costume and specification you need is out of stock, we will contact you to negotiate the delivery time. The production time often takes 4 to 7 days, while we will send it as soon as possible, wish you understand. And we accept custom production and wholesale orders.
Please do let us know which size you need when ordering, or we will send as the default size M, wish you understand.
S (160 cm-170 cm)- 5’3” to 5’7”, M (171 cm-180 cm)- 5’7” to 5’11”, L (181 cm-190 cm)- 5’11” to 6’3”, XL (191 cm-200 cm)- 6’3” to 6’7”,
Custom Made (Plz let us know)
It is made of high quality short plush, long plush. green product, harmless to human body (it can be washed by water or dry cleaning)
Head with EPE material.
People can walk freely when wear this costume which is with vivid, lively and lovely shape, and people can see clearly inside; This costume is with ventilation design and can be washed easily, and enterprise logo and other signs can be added on the clothes.
1 Shopping street/Business Street, children’s playground, pedestrian street, wedding celebration, parks(for group photos with tourists), etc
2 Various commodity sales exhibition, exhibitions, etc
3 Enterprise, shopping center’s advertising/propaganda, promotions, etc
4 Places of Entertainment/Amusement, theme parks propaganda, etc
5 Large parties, birthday parties, practicing/opening celebrations, sports competition, wedding ceremony, Carnival parties, etc
6 Kindergartens and socially useful activities, etc
Polyethylene which is quite different from the paperboard material or foam material that most of costume helmet are made of. It is easy to clean and better ventilation.
As the helmet is made of Polyethylene and EPE material which is very light so that the user can wear it for a long time freely and even without big pressure on the shoulders.
The Polyethylene helmet is produced integrated by high-technology machine rather than joint by several pieces so it is strong and hard enough to avoid breaking and sudden striking so that user’s head is under good protection.
Breathe and vision:
User can breath freely inside as it is with good ventilation design; User can see clearly from inside through the eyes. And the costume is installed with plastic net-shape cover which is used for preventing the dust and other things.
POLYFOAM material can be Waterproof
Water washing or dry cleaning. Hang drying only, heating is forbidden.
Motto: I wish to communicate with all the buyers, your satisfaction will be guaranteed! I wish you can confirm the order when you receive the product. ( log on aliexpress.com then log on your aliexpress account then confirm the order). If you can leave me some positive feedback, I will be grateful. I will give you some discount for next order. If you have some questions about the products, Instead of directly leaving negative or neutral feedback, we wish you can contact me first, thank you.
Payment: Alipay preferred. West Union accepted.
Door to Door Shipping:
All the products ordered will be shipped within the time period shown in product introduction once the payment is cleared. We will contact you if there is any exception. EMS is our default shipping choice. If often takes 5 to 15 days depends on country.
Warranty & Insurance:
Buyers are responsible for additional tax, customs fee and Duty for importing (if any). Insurance is optional. We are not responsible for package lost or damaged during delivery if they are not insured.
1. If there is something wrong with the product, please contact us within 3 days. Product exchange notified after 3 days may not be honored for replacement.
2. The product MUST be returned in its original presentation package. And the product could be returned only if it is natural broken and it has never been used Please include in the returned package your name, email address, telephone number, and reason for return.
3. Buyer should be responsible for ALL Return shipping costs.
We appreciate your positive feedbacks and we will promptly do the same; if you are not satisfied with our service, please contact us first to negotiate before you give Neutral or negative feedback. Thanks for your understanding.
Please contact us any time when you have questions or problems upon our products. Your inquiry will be replied within 24 hours.
What payment methods can I use?
Currently, you can pay via Moneybookers, Visa, MasterCard and bank transfer. You can also pay with select debit cards including Maestro, Solo, Carte Bleue, PostePay, CartaSi, 4B and Euro6000. More payment options will be available on AliExpress in the future.
What is Escrow?
The Escrow service on AliExpress is powered by Alipay.com, a leading third-party online payment platform from the Alibaba Group. Escrow allows you to pay securely online without exposing your credit card details. You can also track delivery of your order and payment is only released to the supplier after you confirm you’ve received the order. Escrow is fast, safe and easy to use!
Payment will only be released to the supplier after you confirm you’ve received the order.
Track delivery using a unique tracking number on the shipping company’s website.
Escrow verifies the credit card details for every transaction.
Escrow only asks you to ship the order after we confirm payment is received.
Secure payment with VeriSign encryption
AliExpress Escrow uses industry-leading VeriSign encryption to bring you the most secure transactions online:
On Your Computer
Whenever you register or sign in to our site, we verify that your Internet browser is running Secure Sockets Layer 3.0 (SSL) or higher.
Information is protected by VeriSign SSL with an encryption key length of 128 bits (the highest level commercially available).
To further protect your credit card and bank information, we never directly connect our firewall-protected servers to the Internet.
Payment is only released after you confirm delivery
When you make payments with Escrow, your money is deposited and held securely. Your money is only released to the supplier after you confirm your order was received in satisfactory condition.
Full tracking on all deliveries
You can track your order at any stage of delivery using a unique tracking number from the shipping company’s website. Currently, we support the following leading shipping companies: DHL, UPS, EMS, TNT, FedEx, SF Express, China Post and Hongkong Post.
If the item that was delivered to you is not what you ordered or if the delivery did not arrive 30 days after the supplier confirmed shipment, please contact the supplier immediately. You can also submit a Refund Request here.
If no agreement is reached, please submit a Mediation Request and provide relevant evidence. AliExpress will contact both parties and mediate based on the evidence provided. All decisions made by AliExpress are final.
How does Escrow work?
Buyer orders the product and pays securely using Escrow
Escrow holds the payment and tells the supplier it’s safe to ship order
Buyer inspects the goods and confirms the order has been received
Escrow releases payment to the supplier